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Who we are

Our website address is: www.gilroyfavesgiftcards.com

Gilroy Faves Gift Cards Privacy Notice

Effective as of April 6, 2020.

This “Privacy Notice” describes the privacy practices of the Gilroy Downtown Business Association and our subsidiaries and affiliates (collectively, “Gilroy Downtown Business Association”, “we”, “us”, or “our”) in connection with the www.gilroyfavesgiftcards.com website, and any other website or mobile application that we own or control and which posts or links to this Privacy Notice (collectively, the “Service”), and the rights and choices available to individuals with respect to their information. This Privacy Notice does not apply to the privacy practices of the merchant whose gift card is sold via the Service.

Personal Information We Collect

Information you give us

Personal information you may provide through the Service or otherwise communicate to us includes:

  • Contact information, such as your first and last name, email address, mailing addresses, phone number, and company name.
  • Profile information, such as your username and password that you may set to establish an online account with us, your date of birth, your gender, etc..
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Payment information, such as your credit or debit card information, or the fact that payment was completed through a third-party payment solution (such as PayPal).
  • Transaction information, such as information about the gift cards you purchase.
  • Gift card information, such as your gift card ticket number.
  • Usage information, such as information about how you use the Service and interact with us, including information associated with any content you submit to us.
  • Marketing information, such as information such on your preferences for receiving communications about our offerings and promotions, and details about how you engage with our communications.
  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Notice or as otherwise disclosed at the time of collection.

Information we receive about gift card recipients

When a user of the Service purchases a gift card as a gift, we receive the recipient’s name and email address or phone number. The gift buyer must have the recipient’s permission to provide us with the recipient’s contact details so that we may deliver the gift card.

Information we obtain from third-party platforms and social media networks

We may maintain pages for our company, and our products and services on third-party platforms, such as Facebook, LinkedIn, Twitter, Google+, YouTube, Instagram, and other social networking services. When you interact with our pages on those third-party platforms, the third-party’s privacy policy will govern your interactions on the relevant platform. You may choose to provide us with information through the third-party platform, and we will treat such information in accordance with this Privacy Notice. If the third party platform provides us with information about our pages on those platforms or your interactions with them, we will also treat that information in accordance with this Privacy Notice.

Information we obtain from merchants and third parties

We may receive personal information about you from merchants. For example, a merchant may share your contact information with us if you have expressed interest in purchasing a gift card with the merchant or have previously done so. We may obtain your personal information from other third parties, such as marketing partners, and publicly-available sources.

Cookies and other information collected by automated means 

We, our service providers, and our business partners may automatically log information about you, the device you use to access the Service, and your activity on the Service. The information that may be collected automatically includes your device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, preferred language, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.  Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), Flash-based LSOs (also known as “Flash cookies”), web beacons, and similar technologies, and our emails may also contain web beacons.

A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. Browser web storage or LSOs, are used for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. A “web beacon,” also known as a pixel tag or clear GIF, is typically used to demonstrate that a webpage was accessed or that certain content on a webpage or in an email was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of our websites.

Web browsers may offer users of our websites or mobile apps the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly. Please see the “Targeted online advertising” section for information about how to exercise choice regarding the use of browsing behavior for purposes of targeted advertising.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Notice or at the time of collection:

To operate the Service

We use personal information to:

  • provide, operate and improve the Service
  • maintain gift card wallets on behalf of our users and enable users to export gift card to third-party wallets
  • send gift cards purchased through the Service
  • provide information about our products and services
  • establish and maintain your user profile on the Service
  • facilitate your login to the Service via third-party identity and access management providers, such as Facebook and Google
  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages
  • understand your needs and interests, and personalize your experience with the Service and our communications
  • provide support and maintenance for the Service
  • to respond to your requests, questions and feedback

For research and development

We analyze your use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and use of the Service.

To send you marketing and promotional communications

We may send you Gilroy Downtown Business Association related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the “Opt out of marketing communications” section below.

For compliance, fraud prevention, and safety

We may use your personal information as we believe necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service or any gift card purchased through the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

With your consent

In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as otherwise described in this Privacy Notice:

Merchants

When the Gilroy Downtown Business Association performs services, including selling or managing gift cards, for a merchant, it may share personal information with that merchant. For example, the Gilroy Downtown Business Association may collect information about a merchant’s customers from or on behalf of the merchant, such as when we offer or sell gift cards, and the Gilroy Downtown Business Association may provide personal information about those customers back to the merchant. In some cases, we may provide the name and contact information of individuals who purchase a merchant’s gift card to the merchant. We may also provide the opportunity for you to sign up to receive marketing or promotional communication emails from merchants. We are not responsible for the privacy practices of merchants who use our services.

For compliance, fraud prevention and safety

We may share your personal information with third parties for the compliance, fraud prevention and safety purposes described above. When we share information with fraud prevention companies, those companies may use information about you to help us and their other clients prevent fraudulent or other illegal transactions.

Your choices

Access or update your information

If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt out of marketing communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at [email protected] You may continue to receive service-related and other non-marketing emails.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Cookies & browser web storage

We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Sites may not work properly.  Similarly, your browser settings may allow you to clear your browser web storage.

Third-party platforms or social media networks

If you choose to connect to the Service via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third-party at the time you login to the Service using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service. For example, you may access and change your settings through the Facebook settings page for Apps and Websites. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.

Choosing not to share your personal information

Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services.  We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

Links to other websites and services

The Service may contain links to other websites, mobile applications, and other online services operated by third parties.  These links are not an endorsement of, or representation that we are affiliated with, any third party.  In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions.  Other websites and services follow different rules regarding the collection, use and sharing of your personal information.  We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security practices

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International data transfers

We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country. 

Children

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 13.  If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. 

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Notice, we will notify you by updating the date of this Privacy Notice and posting it on the Service. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any modifications to this Privacy Notice will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Notice indicates your acceptance of the terms of the modified Privacy Notice.

How to Contact Us

If you have a general question about the Service, you may contact our support team through the below link.

Contact us now.

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